by Elsie Clark | Nov 11, 2025 | Innovation, MRO IT
British Airways (BA) have chosen MRO-PRO to digitise and manage the airline’s entire line maintenance network.
The partnership represents a significant advance in BA’s modernisation strategy. Thanks to MRO-PRO’s cloud-based software, the carrier can now tap real-time visibility and forecasting maintenance management. Integrating inbound flight data with engineer availability, the platform also helps optimise staff allocation to address MRO issues more efficiently.
MRO-PRO will be rolled out across BA’s international hubs, including London Gatwick, Manchester, New York, Delhi, and Sydney. Gavin Shearer, Head of Operations – Line Maintenance at British Airways, explained the benefits the airline has already realised:
The system has enabled simplified aircraft workflows with enhanced performance visibility for managers, through improved data insights, and delivered smarter work allocation using flight radar feeds to track any aircraft delays and reprioritise tasks.
He also noted that all of BA’s engineers were now using the system after a full onboarding and training process.
Scott Wells, founder and managing director of MRO-PRO, said that his company was advancing ‘[a] new standard in digital MRO management’. He commented:
MRO-PRO is proud to announce that British Airways, one of the world’s most recognised and prestigious airlines, has chosen our platform to manage the MRO requirements for all its customer line maintenance network. This new partnership represents a significant milestone for MRO-PRO in our growth ambition to deliver digital and AI-enhanced solutions to leading airlines and maintenance providers across the world.
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by Elsie Clark | Oct 22, 2025 | AI & ML, Innovation, MRO IT
Back in April, our Aerospace Tech Review Awards 2025 honoured a range of cutting-edge startups, speakers, and collaborations across the aerospace industry. Most Disruptive Startup went to AIXI, an innovative data and analytics company that is giving aviation MRO data a much-need upgrade.
To learn more, we sat down on video call with AIXI’s CEO, Cameron Byrd. With aviation continuing to depend on legacy systems, AIXI’s data-cleaning AI represents a significant advancement. Information that might previously have been buried in spreadsheets or hidden behind reference numbers can be brought to the fore through AIXI’s industry-specific large-language model (ILM).
It’s impossible to extract reliable information from maintenance data without cleaning it first. That’s where everyone’s failing, and where AIXI focuses.
Byrd believes airlines’ extensive maintenance data backlogs airlines represent an untapped ‘gold mine’ that could be leveraged far more effectively. AIXI’s ILM extracts, cleans, and standardises this data, while additional tools can identify repeat defects by aircraft or by fleet. The startup’s ultimate goal is to provide the aviation industry with strong data foundations, which they can build upon for true prescriptive and predictive maintenance.
With an accuracy rate of over 95%, the AIXI model can review 3,000 records a day and save 15,000 hours of labour. Real-world use cases have demonstrated these high-performance capabilities: AIXI have been working with Southwest Airlines since 2022, and upon installation immediately freed up five full-time employees.
Southwest also tried to have humans verify the results of the autocoder. And what happened was the autocoder would beat the humans.
AIXI is currently tailored to manage Boeing 737s, but in the future Byrd hopes to refine the ILM so it can be applied to more aircraft records. He also hopes to build an industry-specific chatbot tool, where engineers can input questions on maintenance procedures or the number of delays due to certain causes, and receive accurate answers based on the airline’s data.
When it comes to MRO, AI is a transformative tool that will become essential to the running of the aviation industry. Byrd concludes:
AI is the way to unlock the power of data, because if you know the history of your fleet, you can predict the future of your fleet.
🎥 Watch the full interview to get the full lowdown on AIXI’s game-changing technology, and why they won Most Disruptive Startup at the ATR Awards 2025.
Questions asked include:
- Aviation is known for being dependent on legacy tools and methods. What systems have traditionally been used to aggregate MRO data? What are the challenges that come with using these?
- How is AIXI disrupting this field? Tell me more about your AI-powered solutions and how they are a game-changer for MRO.
- What are your plans for the future? How would you like to grow your business/develop the product?
- How do you see use of AI changing aerospace and aviation over the next decade?
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by Elsie Clark | Sep 18, 2025 | AI & ML, Flight Ops IT, Innovation
Korean Air and Boeing will partner on predictive analytics for proactive fleet maintenance, they announced at the MRO Asia-Pacific 2025 conference in Singapore.
The South Korean national carrier has established an early lead in predictive maintenance, setting up a dedicated team in 2023 that has since developed an in-house MRO solution. The partnership with Boeing will focus on advancing data-driven maintenance from this foundation to optimise fleet availability.
Chan Woo Jung, Senior Vice President and Head of Maintenance and Engineering at Korean Air, said:
We have made substantial progress in enhancing fleet reliability through our Smart MRO strategy, specifically by leveraging predictive maintenance. This strategic collaboration with Boeing will build on that success, taking our capabilities to the next level.
As we continue to expand our fleet, this partnership is key to enhancing our maintenance operations.
The announcement comes after Korean Air signed the largest-ever single aircraft order in history in late August 2025. 103 new Boeing airliners of different types are set to replenish and expand the airline’s fleet as they merge with Asiana Airlines.
The new predictive maintenance partnership with Boeing will support the US$36 billion investment, ensuring that Korean Air get the most out of their new aircraft while minimising passenger disruption.
Boeing’s suite of intelligence tools includes the Insight Accelerator, a custom predictive maintenance solution that helps avoid flight delays and minimises aircraft time on ground (AOG). Powered by machine learning (ML) algorithms, it is the first tool of its kind to launch on the MRO market.
Join us at Aerospace Tech Week 2026, where our dedicated MRO IT panels will be discussing the future of predictive maintenance in aviation.
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