British Airways (BA) have chosen MRO-PRO to digitise and manage the airline’s entire line maintenance network.
The partnership represents a significant advance in BA’s modernisation strategy. Thanks to MRO-PRO’s cloud-based software, the carrier can now tap real-time visibility and forecasting maintenance management. Integrating inbound flight data with engineer availability, the platform also helps optimise staff allocation to address MRO issues more efficiently.
MRO-PRO will be rolled out across BA’s international hubs, including London Gatwick, Manchester, New York, Delhi, and Sydney. Gavin Shearer, Head of Operations – Line Maintenance at British Airways, explained the benefits the airline has already realised:
The system has enabled simplified aircraft workflows with enhanced performance visibility for managers, through improved data insights, and delivered smarter work allocation using flight radar feeds to track any aircraft delays and reprioritise tasks.
He also noted that all of BA’s engineers were now using the system after a full onboarding and training process.
Scott Wells, founder and managing director of MRO-PRO, said that his company was advancing ‘[a] new standard in digital MRO management’. He commented:
MRO-PRO is proud to announce that British Airways, one of the world’s most recognised and prestigious airlines, has chosen our platform to manage the MRO requirements for all its customer line maintenance network. This new partnership represents a significant milestone for MRO-PRO in our growth ambition to deliver digital and AI-enhanced solutions to leading airlines and maintenance providers across the world.
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